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Putting customers at the centre of your world

Putting customers at the centre of your world

Jessie Wong, founder and CEO of luxury leather goods brand Yu Mei, talks about the importance of understanding and listening to your customers when selling online.

Jessie Wong, founder and CEO of luxury leather goods brand Yu Mei, talks about the importance of understanding and listening to your customers when selling online.

All is for All CEO on designing for accessibility

All is for All founder and CEO Grace Stratton shares insights into how to make your products and services more accessible to customers who experience them differently, including people living with a disability.

All is for All founder and CEO Grace Stratton shares insights into how to make your products and services more accessible to customers who experience them differently, including people living with a disability.

Focusing on customers in a product-centric world

Twilio’s senior director for product marketing Vanessa Thompson provides practical advice on how to develop customer personas, identify and target key customers, and how to position your products to stand out from the competition.

Twilio’s senior director for product marketing Vanessa Thompson provides practical advice on how to develop customer personas, identify and target key customers, and how to position your products to stand out from the competition.

Spark CEO on leading a digital transformation

Spark New Zealand CEO & Executive Director Jolie Hodson talks about how the telco transformed the way it operates and engages with customers. Overhauling its IT stack was part of the process but shifting the culture and focus was critical.

Spark New Zealand CEO & Executive Director Jolie Hodson talks about how the telco transformed the way it operates and engages with customers. Overhauling its IT stack was part of the process but shifting the culture and focus was critical.

Transforming digitally: Bluelab case study

Bluelab’s Chief Product & Innovation Officer Jono Jones talks about how and why the agritech manufacturing company has spent 18 months focused on digital transformation. Major goals included getting closer to their customers and driving efficiencies.

Bluelab’s Chief Product & Innovation Officer Jono Jones talks about how and why the agritech manufacturing company has spent 18 months focused on digital transformation. Major goals included getting closer to their customers and driving efficiencies.